The Learning team from the RMIT University Library have accelerated their transition to online support for students this week – a process that was going to be rolled out over a series of months in 2020.
Students now have access to a number of online support options, ensuring a prompt and tailored response for each student, whilst supporting our staff to work remotely and take care of their health and wellbeing in response to COVID-19.
Ask the Library Chat (Links to an external site.)
Students can chat with Librarians and Academic Skills Advisers (Literacy and Numeracy) with a new option and additional functionality for students to “leave a ticket”. This allows students to leave an enquiry with the Library outside of business hours, enabling accessibility for students in differing time zones.
Study Support Workshops (Links to an external site.)
In-class assessment-focused workshops are being delivered online through Canvas using Studio (pre-recorded) in negotiation with Course Coordinators for VE and HE students.
Learning Lab (Links to an external site.)
24/7 access to online study resources (general study, English language, writing, maths, statistics, physics and chemistry)
Online module: assessment preparation, research and writing skills (Links to an external site.) An interactive module introducing assignment preparation skills such as finding, evaluating and managing information and using this information to plan, write and edit an assignment.
Access to online Library resources (Links to an external site.)
Some on-campus services have been temporarily suspended:
- Peer Mentoring and PASS (Links to an external site.) sessions have been postponed, ensuring volunteer Peer Mentors can focus their attention on their own studies at this time. Students seeking Peer Mentoring support are encouraged to connect with support via Ask the Library (Links to an external site.) chat service.
- Makerspace is temporarily closed.
- Some enclosed areas of the Library will be closed.
Congratulations to the team on adapting to these extenuating circumstances, and working together to deliver Study Support for RMIT Students.